By their nature, flower prices are subject to seasonal and regional variations.
Value added tax
Our stated flower prices in Switzerland all include value added tax. VAT is not charged on floral greetings for delivery abroad.
Correctness of the delivery address
In your own interest, please check that the delivery address and telephone number supplied to us are correct and complete. We accept no liability for possible delays or non-deliveries due to incorrect or incomplete addresses.
Subsequent changes or cancellations
In the event of changes or cancellations relating to orders that have already been submitted, any costs may be charged to the ordering party (to a maximum of the value of the order).
Protection of minors in sales of alcohol
Swiss law prohibits the sale of alcoholic beverages to young persons under the age of 16.
When placing an order, you as the purchaser confirm that the alcoholic beverage will not be used illegally and that both you and the recipient are 16 years of age or over.
The protection of your privacy is an absolute priority for us. We endeavour to guarantee you the maximum of data protection and security. We only use your personal data to process your orders. Your e-mail address and your personal data are treated as confidential and are not passed on to third parties.
The order is processed via an order form in our online shop. The information entered in the form is used for the delivery of your order, for the invoice and – if necessary – for queries addressed to you. It is not intended for purposes of trade.
We use web analytic tools to optimise our website and the benefit to customers. However, only impersonal usage data is recorded in this process, such as the browser used.
Your credit card details are not stored. They are transmitted directly to the credit card company and validated there at the end of an order process via an encrypted connection.
When placing an order through our online shop, you are required to enter sensitive details (address, credit card number, etc.) in the forms. These details are transmitted between your browser and the servers using an encrypted SSL connection.
Cookies are frequently under discussion. As a rule, they are used to enable the smooth functioning of the shopping cart and identification of the user during the purchase or even when a site is accessed again later.
No cookies are used to collect personal data when you order products via our online shop. The details entered by the user are cached on a server. When you enter our website, a session is generated. This session places a cookie on your computer that only contains a temporary identification number.